Frequently Asked Questions

Get answers to common questions about Calm Room/Massage Chair - 1 Person.

You’ll enter a private, softly lit room and sit in an advanced massage chair. The chair’s rollers and programs work through tension while you relax, breathe, and enjoy optional calming music. Sessions are self-guided with adjustable intensity.

Standard sessions run 20 to 40 minutes, depending on your booking choice. Short express options and extended times are available by reservation. If you need extra time, ask front desk when booking and we’ll accommodate subject to availability.

Most clients find the chair safe, but certain conditions — recent surgery, severe osteoporosis, pregnancy, or implanted medical devices — may require medical approval. Please disclose health concerns when booking or consult your physician to ensure the session is appropriate for you.

No special items are required. Wear comfortable clothing, leave jewelry behind, and avoid heavy meals beforehand. We provide sanitizing wipes, blankets, and optional headphones. Bring a water bottle to stay hydrated after your session.

Yes — the chair offers adjustable intensity, focus zones, and pre-set programs you can change at any time. Controls are within reach or we can preset preferences before your session. Staff will briefly explain controls when you arrive.

We ask for at least 12 hours’ notice to cancel or reschedule without fee. Late cancellations or no-shows may incur a charge equal to a portion of the session price. See booking confirmation for full policy details.